AICHE +Zendesk Integration

The short answer: open any Zendesk ticket, click into the reply field, press ⌃+⌥+R (Mac) or Ctrl+Alt+R (Windows/Linux), speak for 30-50 seconds, and AICHE inserts the formatted response at your cursor.

Typing empathetic, detailed support responses takes 8-15 minutes per ticket, limiting daily resolution capacity to 25-30 tickets and creating backlogs during high-volume periods.

1. Open Zendesk and navigate to the ticket.
2. Click into the reply text area.
3. Press your AICHE hotkey to start recording.
4. Speak your complete response, including solutions and next steps.
5. Press the hotkey again-AICHE transcribes and inserts the formatted reply.
6. Review, then submit as Open or Solved.

Heads-up: enable Message Ready in settings before customer communication. Your spoken explanation gets formatted with empathy and structure that improves satisfaction scores.

The pro-tip: create mental templates for common issues (password reset, billing question, bug report), then dictate the same structure into each ticket type for consistency.

Result: resolving 40 tickets that takes 8 hours of typing becomes 3 hours of dictation, and you clear the queue without evening overtime.

Do this now: open a Zendesk ticket, click Reply, press your hotkey, and dictate a complete solution with troubleshooting steps.